Contacts
Welcome to the Contacts page of newnarrativefilms.com — an independent review site covering bitcoin sports betting platforms available to players in Canada. Below you'll find everything you need to know about getting in touch with our editorial team.
How to Reach Us
The only way to contact our team is by email:
We do not offer support by phone, live chat or messengers, so please use the email address above for all enquiries.
What You Can Write About
Feel free to email us about anything related to our website and its content, including:
- Questions about our content — for example, about our reviews of bitcoin sportsbooks, our rating criteria or how we test betting sites.
- Corrections — if you spot outdated information, an error in odds, bonus terms or payment details, please let us know so we can fix it promptly.
- Feedback — your suggestions help us improve the site and cover the topics that matter most to Canadian bettors.
- Partnership requests — advertising, collaboration or media enquiries related to newnarrativefilms.com.
Response Time
We read every message we receive and do our best to respond as quickly as possible. As a rule, you can expect a reply from us within a few business days. Please note that response times may be slightly longer during weekends and public holidays in Canada.
Questions About Your Casino Account
Please keep in mind that newnarrativefilms.com is not a gambling operator. We do not accept bets, process payments or manage player accounts — we only review and compare bitcoin sports betting sites.
This means we cannot help with:
- deposits or withdrawals;
- bonuses, free bets or wagering requirements;
- account verification (KYC) or account restrictions;
- disputed bets, payouts or technical issues on a betting platform.
For any of these matters, please contact the customer support team of the casino or sportsbook where you hold your account. You will usually find their contact options — such as live chat or email — directly on the operator's official website.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you feel that betting is becoming a problem for you or someone close to you, confidential help is available free of charge.
In Canada, you can reach out to ConnexOntario, which operates a 24/7 problem gambling helpline and can connect you with support services across the country:
- Phone: 1-866-531-2600 (free and confidential, available 24/7)
- Website: www.connexontario.ca
You can also visit GamTalk, a Canadian online support community for people affected by problem gambling. If you are outside Ontario, your province or territory also operates its own dedicated problem gambling helpline — ConnexOntario can direct you to the appropriate service.
Remember: only gamble with money you can afford to lose, and never treat betting as a way to earn income.